Your agreement with uktradeleads

Please read these terms and conditions carefully. They govern your use of our lead generation services and website. By accessing or using our services, you agree to be bound by these terms. This document serves as a crucial disclaimer, protecting uktradeleads and ensuring clarity for all our clients.

Understanding our service and leads

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1. Service overview

uktradeleads provides marketing and lead generation services to UK trade businesses.
We deliver customer enquiries via WhatsApp and/or other agreed channels.
We do not guarantee sales, contracts, or revenue — only the delivery of enquiries as described.

2. Lead definition

A “qualified lead” is defined as:

  • A genuine enquiry from a real person
  • Relevant to the client’s trade
  • Within the agreed service area

Leads are generated through online advertising and marketing channels.

3. Pay‑per‑lead (PPL)

  • Clients are charged per qualified enquiry
  • Pricing is agreed before service begins
  • Billing is typically weekly
  • Disputed leads must be raised within 48 hours

uktradeleads reserves the right to determine lead validity in good faith.

Service models and client duties

4. Monthly services

  • Monthly packages are billed in advance
  • Pricing varies by trade, location, and demand
  • Services are provided on a month‑to‑month basis
  • Clients may cancel at any time with no long‑term contract

No refunds are provided for partial months.

5. No exclusivity unless stated

Exclusivity is not guaranteed unless explicitly agreed in writing.

Where exclusivity is offered, it is limited to:

  • A specific trade
  • A specific geographic area

6. Client responsibilities

Clients are responsible for:

  • Responding promptly to enquiries
  • Handling their own sales, pricing, and customer service
  • Complying with all relevant laws and regulations

uktradeleads is not responsible for missed opportunities due to slow or no response.

Guarantees, payments and legal considerations

7. No guarantees

We do not guarantee:

  • A specific number of leads
  • Conversion rates
  • Sales outcomes

Marketing performance can vary based on factors outside our control.

8. Payment terms

  • Invoices must be paid before or during service delivery
  • Late or unpaid invoices may result in paused services
  • Prices may be adjusted with reasonable notice

9. Limitation of liability

uktradeleads shall not be liable for:

  • Loss of revenue
  • Loss of profit
  • Business interruption

Our total liability is limited to the amount paid for services in the previous 30 days.

10. Termination

We reserve the right to terminate service immediately if:

  • Payments are not made
  • There is abuse, misuse, or fraudulent activity
  • Terms are breached

11. Changes to terms

We may update these Terms & Conditions at any time.
Continued use of the service constitutes acceptance of any updates.

12. Contact

For questions regarding these terms, contact us via WhatsApp using the number provided on this website.